Featured Vendor(April-June) - 2022

Hotel management is one sector that always has room for innovations in its pursuit to enhance customer satisfaction. Even though the onset of the pandemic in 2020 pandemic had brought certain challenges along the sector, hoteliers were able to reshape their business swiftly by adopting a digital-first approach.

One such technology was virtual reality (VR); an exciting modern technology that is not just making giant strides at present, but, it is also expected to augment in the years ahead, creating a futuristic hotel management sector. VR technologies are currently being leveraged by hoteliers to provide their guests with the ability to locate or explore the hotel and its rooms. Also, the solutions is being used to provide all the info about a hotel’s services to the consumers before or on arrival. AR/VR solutions will soon make it possible for consumers to survey the many different rooms your property offers and get important information about them before booking: like the size of the room, price, features, etc. This translates to improved guest experience, because they know what they will get beforehand.

Another potentially invaluable technology solution in the hospitality business is beacon technology. The tech is already used in some hotels and the popularity of it is expected to grow in the coming years. You can use beacons to share needed information with guests such as: a map of the hotel and the surrounding area with information about local sights;

a virtual key to lock or unlock the door of their room using their phone or tablet;

an advertisement for a free drink or appetizer at the hotel restaurant, etc. The implementation of these technologies will largely help hotels to drive more positive reviews and attract new guests.

In this edition of Hospitality Business Review, we bring you the story of some of the top hotel management software providers that deliver the best outcomes for their clients. This edition also offers a combination of thought leadership articles from subject matter experts and exclusive insights from CIOs and CXOs. We hope this edition will provide you with the right assistance in choosing the best hotel management software providers according to your requirements.

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